APARTMENT TEDO
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Pay with credit card 
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General
Terms and Conditions
| 1. INTRODUCTION Tedo d.o.o. is not liable for circumstances caused by conditions beyond its control. INSURANCE : Staying with us in Apartment Tedo you are covered by Croatia Insurance
2. BOOKING AND PAYMENT Inquiries and booking of an apartment can be done electronically, by mail or in person with the Danish travel agent Komarna Rejser. When booking, the guest confirms that he is familiar with the General Terms and Conditions, and that he accepts them in their entirety. For accommmodation booking the prepayment is 60 Euro and the balance must be paid before or on arrival date. For packaged tours the guest is required to pay a non-refundable advance of 20 percent for tours. The balance must be paid at least 30 days prior to the arrival date. 3. TOURIST TAX Sojourn Tax is included in the rent for Apartment Tedo. 4. PRICE OF ACCOMMODATION The price of accommodation includes cleaning, water and electricity, towels and bed linen for the number of persons agreed and to be changed once a week. 6. RIGHT TO CHANGES AND CANCELLATION Tedo d.o.o. reserves the right to change or modify a reservation in case of circumstances caused by conditions beyond its control. Booked accommodation can be substituted only by an apartment of the same or higher category and at the price confirmed during booking. 7. GUEST'S RIGHT TO CHANGES AND CANCELLATION Should the guest wish to change or cancel a reservation, this must be done in a written form (Email or mail). Changes must be made at least 60 days prior to the arrival. |
Should a change to the
reservation
not be possible and should the guest cancel for this reason, the
conditions for the cancellation of reservation listed below will
be
enforced. For cancellation up to 60 days before the arrival
date,
20 percent of the accommodation price will be charged. For
cancellation
less than 60 days before an arrival date, the full
accommodation price will be charged, unless the apartment can be
rented
to another party in which case the charge will be 20 percent. 8. APARTMENT TEDO's OBLIGATIONS It is Apartment Tedo's obligation to take care of provided services and guests' interests and rights according to accepted customs and practices in tourism. Tedo d.o.o. will carry out all stated obligations in full and as described above, unless when Article 6 is applied. 9. GUEST'S OBLIGATIONS The guest is required to: Have valid travel documents for Croatia and to check, whether a visa is necessary for Croatia. Obey house rules and maintain good relations with the Housekeeper, 10. LUGGAGE Tedo d.o.o. is not responsible for damaged, destroyed or lost luggage, as well as for the theft of luggage or valuables in the apartment. Valuables should be kept in the safe deposit box in the bedroom. 11. COMPLAINTS Should the services provided not be satisfactory, the guest is entitled to seek reasonable compensation by filing a written complaint. - The guest must immediately make a complaint about the inadequate service to the Housekeeper. The guest is required to cooperate with the Tedo d.o.o. representative in order to rectify the problem. - Should the problem not be rectified, the guest is required to make a written complaint in two copies. - Tedo d.o.o. assumes responsibility to make a written decision to the complaint within 14 days upon receipt of the complaint. |